General Information 10

• Locating an asset tag
• Creating a Service Desk account
• Submitting a support request via the portal
See all 10 articles

Cashless Catering 5

• Introduction to our biometric cashless canteen
• Cashless Catering FAQ's
• My child is entitled to free school meals, why have I received a reminder about their balance?
See all 5 articles

Microsoft PowerPoint 3

• Using presenter view in PowerPoint
• Change presentation slide size
• Changing the background of PowerPoint

Microsoft Excel 1

• Convert excel to PDF

Microsoft Word 2

• Editing a PDF in Word
• Changing the background of Word

General Microsoft Information 6

• Download Microsoft Office on home device
• Download Office apps for your phone
• Use Outlook on your iPhone or iPad
See all 6 articles

Microsoft OneDrive 2

• How to upload files to OneDrive
• Creating a shared file within OneDrive

Microsoft OneNote 1

• Share a class notebook with another staff member

Microsoft Outlook Desktop 7

• Using the address book in Outlook Desktop
• How to block junk senders in Outlook Desktop
• Setting automatic out of office replies via Outlook Desktop
See all 7 articles

Microsoft Teams 4

• Creating a public meeting
• Starting a public meeting
• Teams public meeting for attendees
See all 4 articles

Microsoft Forms 1

• A guide to Microsoft Forms

Microsoft Outlook Web 2

• Access your emails online
• Open Room Calendars (Outlook Web)

SIMS 4

• How to view a rooms timetable
• How to view a students timetable
• Import Student Photos
See all 4 articles

Adobe Acrobat 2

• Changing the PDF icon to a PDF preview
• Changing a PDF Title

Windows 3

• Create a ZIP Folder
• Adjusting Display settings
• Reset IP Settings

AB Tutor 4

• Opening & Logging In to AB Tutor
• View computer screens on AB Tutor
• Take control of computers on AB Tutor
See all 4 articles

Promethean / Activ Software 2

• Turn off projector filter warning in ActivManager
• Connecting to ClassFlow

Zoom 2

• Starting a Zoom meeting on a computer
• Enable live transcription in Zoom (Closed captions)

PS Financials / PS Online 1

• Setup Dymo LabelWriter for PS Online

VLC Media Player 1

• How to zoom in on VLC

Wondershare Filmora 1

• "Unable to save project" or "Unable to open project" in Filmora

Chromebook / ChromeOS 2

• Using a chromebook
• Setting a proxy on a ChromeOS device

MacOS 2

• Connecting to WiFi on a Mac
• Setting a proxy on a MacOS Device

SMART 4

• Enable SMART Ink
• Calibrate a SMARTboard using the Pen Tray
• Calibrate a SMARTBoard using SMART Settings
See all 4 articles

Audio 1

• Troubleshooting audio issues

Mobile Devices 6

• Using the WiFi
• Setting a passcode on an iOS Device
• Setting a passcode on an Android Device
See all 6 articles

Telephones 4

• Dial an external contact
• Clearing a false voicemail
• Record your voicemail message
See all 4 articles

Printers 7

• Setting up Easy Document Creator
• Using the Staff Room shredder
• Releasing print jobs on a Epson printer with PaperCut
See all 7 articles

Laptops & PCs 5

• New offsite laptop
• New surface device
• Setting a proxy on a Windows Device
See all 5 articles

Main Hall 1

• Use the wireless microphone

Promethean 1

• Calibrate your Promethean board

Franking Machine 1

• Frank a item

Follow Me Printing 1

• Follow Me Printing at Durrington High School

Connect VLE 7

• Assigning positive badges to a student
• Creating a new homework task
• Updating an existing homework task
See all 7 articles

Egress Switch 19

• Sending a secure email via Egress Switch
• Sending secure email from offsite or via the web
• How to track encrypted information in real-time
See all 19 articles

Remote Access 7

• Using SonicWall Remote Access
• Using Remote Access from a iPad or iPhone
• Using Remote Access on a Mac
See all 7 articles

IRIS Connect 1

• Setting up the IRIS Discovery Static Kit

Social Media 5

• Securing a Facebook Profile
• Facebook privacy check up on an IPhone
• Securing an Instagram account
See all 5 articles

CPOMS 1

• How to activate 2FA on CPOMS

3CX Telephone Service 4

• 3CX App Set-up
• Create a conference call
• Make a call in the web app
See all 4 articles

Loom 2

• Creating a google slides video using loom
• Installing loom Chrome extension

PaperCut 1

• How do I find my PaperCut PIN?

Gmail 4

• How to access your emails online
• How to block junk senders in Gmail
• Setting out of office messages via Gmail
See all 4 articles

Google Drive 0

Google Classroom 5

• How to use Google Classrooms (Students)
• How to use Google Classrooms (Teachers)
• Submitting work & editing classwork on Google Classroom
See all 5 articles

Google Docs 1

• Changing the background of Google Docs

Google Sheets 0

Google Slides 1

• Changing the background of Google Slides

Google Meet 9

• Change Google Meets layout
• Join a video meeting without a Google Account
• Schedule a video meeting from Calendar
See all 9 articles

Google Forms 1

• Increase Google Forms Upload Limit

Web/Phone Apps 1

• Report/Remove TikTok accounts