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General
General Information
8
Locating an asset tag
Creating a Service Desk account
Submitting a support request via the portal
See all 8 articles
Cashless Catering
5
Introduction to our biometric cashless canteen
Cashless Catering FAQ's
My child is entitled to free school meals, why have I received a reminder about their balance?
See all 5 articles
Microsoft Office / Office 365
Microsoft PowerPoint
3
Using presenter view in PowerPoint
Change presentation slide size
Changing the background of PowerPoint
Microsoft Excel
1
Convert excel to PDF
Microsoft Word
2
Editing a PDF in Word
Changing the background of Word
General Microsoft Information
6
Download Microsoft Office on home device
Download Office apps for your phone
Use Outlook on your iPhone or iPad
See all 6 articles
Microsoft OneDrive
2
How to upload files to OneDrive
Creating a shared file within OneDrive
Microsoft OneNote
1
Share a class notebook with another staff member
Microsoft Outlook Desktop
7
Using the address book in Outlook Desktop
How to block junk senders in Outlook Desktop
Setting automatic out of office replies via Outlook Desktop
See all 7 articles
Microsoft Teams
4
Creating a public meeting
Starting a public meeting
Teams public meeting for attendees
See all 4 articles
Microsoft Forms
1
A guide to Microsoft Forms
Microsoft Outlook Web
2
Access your emails online
Open Room Calendars (Outlook Web)
Desktop Applications
SIMS
4
How to view a rooms timetable
How to view a students timetable
Import Student Photos
See all 4 articles
Adobe Acrobat
2
Changing the PDF icon to a PDF preview
Changing a PDF Title
Windows
3
Create a ZIP Folder
Adjusting Display settings
Reset IP Settings
AB Tutor
4
Opening & Logging In to AB Tutor
View computer screens on AB Tutor
Take control of computers on AB Tutor
See all 4 articles
Promethean / Activ Software
2
Turn off projector filter warning in ActivManager
Connecting to ClassFlow
Zoom
2
Starting a Zoom meeting on a computer
Enable live transcription in Zoom (Closed captions)
PS Financials / PS Online
1
Setup Dymo LabelWriter for PS Online
VLC Media Player
1
How to zoom in on VLC
Wondershare Filmora
1
"Unable to save project" or "Unable to open project" in Filmora
Chromebook / ChromeOS
2
Using a chromebook
Setting a proxy on a ChromeOS device
MacOS
2
Connecting to WiFi on a Mac
Setting a proxy on a MacOS Device
Hardware
SMART
4
Enable SMART Ink
Calibrate a SMARTboard using the Pen Tray
Calibrate a SMARTBoard using SMART Settings
See all 4 articles
Audio
1
Troubleshooting audio issues
Mobile Devices
6
Using the WiFi
Setting a passcode on an iOS Device
Setting a passcode on an Android Device
See all 6 articles
Telephones
4
Dial an external contact
Clearing a false voicemail
Record your voicemail message
See all 4 articles
Printers
7
Setting up Easy Document Creator
Using the Staff Room shredder
Releasing print jobs on a Epson printer with PaperCut
See all 7 articles
Laptops & PCs
5
New offsite laptop
New surface device
Setting a proxy on a Windows Device
See all 5 articles
Main Hall
1
Use the wireless microphone
Promethean
1
Calibrate your Promethean board
Franking Machine
1
Frank a item
Follow Me Printing
1
Follow Me Printing at Durrington High School
Web Applications
Connect VLE
7
Assigning positive badges to a student
Creating a new homework task
Updating an existing homework task
See all 7 articles
Egress Switch
19
Sending a secure email via Egress Switch
Sending secure email from offsite or via the web
How to track encrypted information in real-time
See all 19 articles
Remote Access
7
Using SonicWall Remote Access
Using Remote Access from a iPad or iPhone
Using Remote Access on a Mac
See all 7 articles
IRIS Connect
1
Setting up the IRIS Discovery Static Kit
Social Media
5
Securing a Facebook Profile
Facebook privacy check up on an IPhone
Securing an Instagram account
See all 5 articles
CPOMS
1
How to activate 2FA on CPOMS
3CX Telephone Service
4
3CX App Set-up
Create a conference call
Make a call in the web app
See all 4 articles
Loom
2
Creating a google slides video using loom
Installing loom Chrome extension
PaperCut
1
How do I find my PaperCut PIN?
Google Workspace
Gmail
4
How to access your emails online
How to block junk senders in Gmail
Setting out of office messages via Gmail
See all 4 articles
Google Drive
0
Google Classroom
5
How to use Google Classrooms (Students)
How to use Google Classrooms (Teachers)
Submitting work & editing classwork on Google Classroom
See all 5 articles
Google Docs
1
Changing the background of Google Docs
Google Sheets
0
Google Slides
1
Changing the background of Google Slides
Google Meet
9
Change Google Meets layout
Join a video meeting without a Google Account
Schedule a video meeting from Calendar
See all 9 articles
Google Forms
1
Increase Google Forms Upload Limit