When attempting to sign into your Egress Account, you may experience an issue with your Egress and password matching as below. 

When signing in, please ensure your Egress ID is set as your full email address along with double checking your password for any uppercase characters or numbers. 

If you're still unable to sign in after this, please follow the 'Did you forget your password?' or the 'Forgot your password?' link where you will be able to reset your Egress Account password.